The Business Analyst supports the Indiana Eligibility Operations program.
Essential Duties and Responsibilities:
- Apply strong analytical reasoning to understand end user’s requirements and transform them into operational applications.
- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program’s service-level agreements,)
- Work closely with operations staff to define requirements, test criteria, and identify success factors.
- Data validation
- Working cross functionally to meet project goals.
Minimum Requirements:
- Bachelor’s degree in related field.
- 3-5 years of relevant professional experience.
- Strong Excel skills – V Look Ups, Pivot Tables, Excel Data Analytics, Macros
- Power BI
- Must be willing to work East Coast hours.
- Must be willing to travel to Indianapolis approximately once a quarter.
- Equivalent experience with be considered in lieu of a Bachelor’s degree.